Policy, reimbursement, and support questions:
Contact Shared Services at https://uchicago.service-now.com/sso or call 1-773-702-5800 for questions such as eligible expenses, expense types, receipts, travel and non-travel policies, reimbursements & deductions and their effect on your payroll, or questions on how to use the expense management system or GEMS website.
Credit Card Questions:
Contact Shared Services at https://uchicago.service-now.com/sso or call 1-773-702-5800 if you have questions about the types of purchases you can make with your card or spending limits.
JPMorgan Chase (JPMC) Customer Service:
Contact JPMC at 1-800-316-6056 if your card is lost, stolen or declined. Outside the United States call collect 1-847-488-3748
Your division/department Representative:
Click here to view a list of GEMS divisional and departmental representatives